Privacy Policy — StartGo Captain App

Last updated: October 2025

Welcome to StartGo Captain App (“we”, “our”, “us”). This Privacy Policy describes how we collect, use, and protect information when you use our mobile application designed for drivers (captains).

1. Information We Collect

• Phone number (for login and OTP verification)
• Location data (for route navigation and trip tracking)
• Driver identity documents (license, ID, etc.)
• Device details and crash information (for app performance)

2. How We Use the Data

• Verify captain accounts and ensure security
• Match captains with passengers
• Provide trip navigation and earnings summaries
• Improve app features and fix technical issues

3. Third-Party Services

We may share data only with trusted services necessary to run the app:

• Google Firebase (for login, analytics, crash reporting)
• Google Maps APIs (for navigation and location)
• Payment partners (for earnings transfers)

4. Data Security

All user data is securely stored and transmitted using encryption. We do not sell or share your personal data for advertising.

5. Data Retention

Your account data will remain active while you use the app. You can request data deletion by contacting us.

6. Contact Us

If you have questions or concerns about privacy, contact us at:

Email: support@startgo.in